Shipping and Delivery Process

At Pure bred Pug Puppies, we prioritize the safety and comfort of our puppies throughout the shipping and delivery process. We understand the excitement of welcoming a new pug puppy into your home, and we strive to make this experience as smooth and stress-free as possible.

Shipping Process

  1. Initial Consultation

    • Upon confirmation of your puppy adoption, we will discuss the best shipping and delivery options available based on your location.
    • We will address any specific concerns or requirements you may have to ensure the safe arrival of your puppy.

  2. Health Check and Preparation

    • Prior to shipping, your puppy will undergo a thorough health examination by a licensed veterinarian to ensure they are fit for travel.
    • We provide a health certificate confirming the puppy’s good health, which will accompany the puppy during transit.
    • Each puppy is bathed, groomed, and prepared for travel to ensure they are comfortable and clean.

  3. Travel Arrangements

    • We partner with reputable pet transport services that specialize in the safe and humane transportation of animals.
    • Depending on your location, we offer several delivery options:
      • Air Transport: Puppies are flown in a climate-controlled cabin and are monitored by trained professionals throughout the flight.
      • Ground Transport: For closer locations, we offer ground transport services with experienced pet carriers who ensure a smooth and safe journey.
    • We select the most direct and shortest travel route to minimize travel time and stress for the puppy.

  4. Secure Shipping Crate

    • Your puppy will be shipped in a secure, comfortable crate that meets all airline or ground transport regulations.
    • The crate will be equipped with absorbent bedding, water, and a familiar toy to provide comfort during the journey.

Delivery Process

  1. Arrival Notification

    • We will provide you with detailed travel information, including the estimated arrival time and tracking details.
    • You will be notified when the puppy has been checked in for transport and when they are on their way to you.

  2. Pickup and Handover

    • Upon arrival, you will be required to present a valid ID to confirm your identity and complete the handover process.
    • We recommend having a designated quiet area at home prepared for your puppy’s arrival to help them acclimate to their new environment.

  3. Post-Delivery Support

    • We offer a 72-hour window for you to take your puppy to a licensed veterinarian for a health check.
    • Should you have any questions or concerns upon receiving your puppy, our team is available to provide support and guidance.

  4. Follow-Up

    • We will follow up with you after the delivery to ensure your puppy has settled in well and to address any initial concerns or questions.
    • Our commitment to your puppy’s well-being extends beyond delivery, and we are here to assist you as needed.

At Companion Pug Puppies, we take every precaution to ensure the safe and comfortable arrival of your new furry family member. Thank you for choosing us, and we look forward to helping you welcome your adorable pug puppy into your home!